Resolved Group, growing fast, staying grounded

The next 12 months will be the biggest leap forward in our story so far. We are projecting a 500 percent increase in turnover, driven by major client wins, new international partnerships, and a growing reputation for solving complex technical problems that other agencies can’t touch.

But growth on its own means nothing if it does not create opportunities for people, strengthen our communities, and stay true to the values that built us. This next chapter is about doing both — scaling globally while keeping our North East heart.

Building a stronger team

We are growing the team by around 20 new hires, adding strength to both leadership and delivery. That includes expanding our management team to make sure the growth is structured, not rushed, and that we keep the same quality, honesty, and reliability that clients expect.

Our Hartlepool head office is expanding too, bringing in new operations, marketing, and client support roles. The aim is to give people access to high-skilled leadership pathways that they might not normally get locally. Every promotion or new role we create here builds confidence in what the North East can deliver on a global stage.

24/7 delivery, real time support

We are finalising a full international delivery model that runs 24/7. That means expanding our presence across the Middle East and Asia, allowing us to meet global client demand in real time while still maintaining a seamless connection with our UK base.

This follow-the-sun model means there is always a team awake, accountable, and ready to act. It improves client support and gives our staff in each region ownership of their work and real career stability.

A global footprint with local roots

Our client base now spans the Middle East, the United States, Asia, and Europe. What started as a handful of rescue projects in the UK has evolved into long-term partnerships across multiple time zones.

We are proving that a company from Hartlepool can compete on a global level, delivering at scale while keeping its promises and staying personal. Every new contract abroad strengthens what we can invest back into the North East — more jobs, more training, more opportunity.

Giving back through digital

Growth has also given us the means to do more good. We are committing to provide free or heavily subsidised digital support to at least 10 charities and community organisations over the next year. These are groups that make a real difference but often lack the technical support to keep going.

Through Resolve Changing Lives, we will also deliver one fully funded app, platform, or e-commerce build per year for a not-for-profit, removing barriers for causes that need reliable tech but can’t afford it.

Building skills and creating pathways

The Resolve Academy continues to expand, and this year we are launching a structured digital skills and mentorship programme for 25 individuals. It’s about creating proper pathways into tech — not just courses, but real training that leads to paid work and long-term careers.

We are opening doors for school leavers, career changers, and people who never thought they would work in this industry. When we grow, we bring others with us.

The next chapter

This expansion isn’t just about numbers. It’s about creating something sustainable — a business that delivers world-class digital solutions, supports global clients around the clock, and still gives back to the community that gave us our start.

The growth is fast, yes. But it’s built on purpose, people, and proof.
And that’s what will carry us through the next 12 months — and far beyond.