Resolve Beyond is unique because we fix what other agencies can’t or won’t. While most developers prefer to start from scratch, we specialise in stepping into the mess—legacy code, broken plugins, buggy mobile apps, abandoned builds, and making it work again.
Our clients often come to us stressed and worried, having been told their only option is to rebuild from the ground up. That’s rarely true.
We’re a UK-based support and maintenance agency focused on keeping existing websites, apps, and digital platforms running smoothly, whether it’s WordPress, Magento, Shopify, mobile, or custom systems. With a 3-hour response time, bug fixes, and a senior development team that genuinely cares, we offer peace of mind through what we call “digital insurance.” No jargon. No drama. Just clear communication, expert support, and a commitment to fixing what’s already there rather than scrapping it all.
We rethink, we repair, and we help businesses move forward without the cost, delay, or stress of starting over. That’s why our clients stay.
Why are we a unique digital agency
1) We Fix the Complex Problems Others Avoid
2) We Keep You In the Loop — Always
Receive updates within 3 hours—no more chasing.
One of the main frustrations we hear from clients is how long they wait for replies. Days pass, tickets go ignored, and simple questions become stress points. That’s not how it should be—especially when your business relies on your digital platform functioning smoothly.
At Resolve Beyond, we commit to a 3-hour response time, so you’re never left waiting. You’ll always know who’s handling your issue, what the next steps are, and when to expect a resolution. It’s clear, professional communication—without the need to chase.
3) We Fix the Bugs Others Won’t Touch
We specialise in resolving issues on existing platforms that others avoid.
Most agencies want a blank canvas. When things become complicated—legacy code, abandoned builds, buggy plugins- they tend to retreat. That’s precisely the kind of work we specialise in. We’re recognised for stepping into complex systems and restoring them to full operation.
Whether it’s a WordPress crash, a Magento checkout issue, a Shopify integration error, or a faulty app, we’ll identify the problem, fix it, and ensure it stays resolved. We don’t rebuild just for the sake of it—we make what you already have work correctly.
4) We Keep Your Site Secure and Protected
We monitor, patch, and protect around the clock.
Security is often overlooked—until something goes wrong. From outdated software to plugin vulnerabilities and exposed data, it’s easy for things to slip through the cracks. The result? Stress, lost revenue, and in some cases, reputational damage.
We proactively monitor your site or app, apply critical security patches, and maintain a secure environment behind the scenes. You might not see it happening, but you’ll feel the peace of mind that comes from knowing your platform is being properly taken care of.
5) We Handle Updates Without Breaking Your Site
We manage all updates safely, smoothly, and proactively.
Plugins and software updates are essential, but they also carry risk. One minor compatibility issue can bring down a checkout, break a layout, or wipe custom functionality. And when it happens, you’re left scrambling to fix it—or waiting for a developer to become available.
At Resolve Beyond, we handle all your plugin, theme, and core updates in a structured, test-first process. We run updates in a staging environment, thoroughly test them, and only push them live when everything works as expected. No more crossed fingers. Just updates are done appropriately.
6) We Provide Fast, Reliable Hosting That Just Works
We provide fast, secure, and fully managed hosting that works.
Hosting shouldn’t be something you have to worry about—but all too often, it is. Slow load speeds, poor uptime, and unresponsive support teams can hinder your platform’s performance and lead to lost customers.
We offer premium, fully managed hosting designed for optimal performance, stability, and peace of mind. Your site will load quickly, stay online, and scale as needed—without you lifting a finger. And if anything goes wrong? We’re already on it.
7) We’re Here When Things Go Wrong — 3-Hour Response
We’re your ongoing support team—on hand when you need us.
Too many businesses rely on a freelancer or a one-man band agency with limited capacity. When something breaks, they’re either too busy, uncontactable, or not equipped to deal with it properly. It’s a high-risk approach to running a digital business.
Resolve Beyond plugs in as your dedicated support and maintenance partner. We don’t disappear once a project’s live—we’re there for the day-to-day running of your digital platform, solving problems, keeping things stable, and giving you one less thing to worry about.
